Assistant Store Director

General Description

Company Description

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UJNG is an East London-based boutique retailer specialising in globally sourced luxury and independent fashion, featuring menswear, womenswear, accessories and lifestyle products. Originating as an online platform in 2016, UJNG has grown into a destination for discerning customers seeking carefully curated contemporary and avant-garde designer labels. With a flagship store on Redchurch Street in Shoreditch and a strong online presence, UJNG is known for its thoughtful product curation, craftsmanship and personalised luxury service.

Role Description

We are seeking an experienced Assistant Store Director to join our team in London on a full-time, on-site basis. The Assistant Store Director will support daily store operations, lead, mentor and develop the store team, and ensure an exceptional, luxury-oriented customer experience. This role works closely with the Store Director to drive commercial performance and operational excellence in a fast-paced retail environment.

Key Responsibilities:

• Support and manage daily store operations to ensure seamless execution and high standards
• Drive commercial performance by executing sales strategies and achieving store KPIs
• Lead, coach and develop team members to strengthen performance, product knowledge and customer service skills
• Elevate the customer experience through refined service, client engagement and bespoke selling
• Maintain store presentation and visual merchandising standards aligned with brand identity
• Assist with inventory management, stock flow and coordination with buying and operations teams
• Foster a collaborative, positive team culture and uphold company values

Qualifications

• Proven experience in retail leadership or store management, preferably xwzovoh within luxury, premium or designer fashion environments
• Demonstrated ability to drive sales results, achieve targets and contribute to commercial strategy
• Strong customer service mindset with a focus on delivering personalised, high-touch experiences
• Excellent leadership, coaching, and team development skills
• Strong organisational, analytical and problem-solving abilities
• Effective communicator with the ability to build rapport with customers and team members alike
• Comfortable working in a dynamic, fast-paced setting with changing priorities