Corporate Guest Services Host- Mobile

General Description

Overview

A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.

Better places, thriving communities.

Location: Multiple Client Sites across London (Zones 1–6). Occasional travel to sites up to 1 hour outside London (travel costs covered for these).

Contract Type: Full-time

Hours: 40 hours per week, between 07:00-19:00, 8 hours per day

Hourly rate: £14.80

Leave: 25 days annual leave + 8 bank holidays

Are you passionate about creating memorable experiences and delivering world-class service? Do you thrive in dynamic environments where adaptability and professionalism are key? If so, we want you on our team!

Responsibilities

• Be the Host: Provide a warm, professional, and engaging welcome to all visitors and colleagues.
• Stay Mobile: Work across multiple client locations, adapting quickly to site-specific processes and supporting Guest Services wherever needed.
• Deliver Excellence: Manage visitor access, check-ins, and special requests with precision and empathy.
• Create Experiences: Offer concierge-style service, anticipate needs, and make every interaction exceptional.
• Support Operations: Assist with facilities checks, meeting room setups, AV troubleshooting, and administrative tasks.
• Ensure Safety: Communicate emergency procedures and maintain security standards.
• Collaborate: Build strong relationships across teams and contribute to a seamless OneMitie service.

What We’re Looking For (Qualifications)

• Experience: 1–2 years in high-end hospitality, airlines, corporate workplaces, or similar.
• Skills: Exceptional communication, adaptability, attention to detail, and a “How Can I Help?” mindset.
• Tech Savvy: Comfortable with Microsoft programmes (e.g., Outlook, Teams) and visitor management tools (e.g., Condeco, ProxyClick).
• Presentation: Immaculate grooming and professional style.
• SIA certification (desirable).

Benefits

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. Salary Finance offers financial wellbeing assistance and access to earned pay before payday for a small fee.

Choices benefits platform lets you tailor benefits (dental insurance, dining cards, coffee clubs, buying technology, etc.).

MiDeals platform provides access to high street discounts; cycle-to-work scheme is available. Life cover is the greater of your annual salary or £10,000, plus save-as-you-earn and a Mitie Matching Share Plan. We award Mitie Stars with cash prizes monthly and a potential top prize of £10,000 annually.

We offer diverse training and development opportunities to support career progression. We are committed to inclusive recruitment; if you require reasonable adjustments during the recruitment process, please let us know.

About Mitie

Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, serving clients across banking, government, hospitals, schools, and more. xwzovoh

Join our Mitie Team

Together our diversity makes us stronger.