General Manager

General Description

We have an exciting opportunity for a General Manager to join Daish’s Hotels!

Offering a competitive salary of up to £38,500 per annum after a 3-month probation period. Salary increases with length of service and annual reviews. We provide continuous, all-year-round employment, as we do not close during winter months. Benefits include a £50 bonus upon completing basic training, a £100 referral bonus, and a generous quarterly bonus if criteria are met.

The role is full-time, involving split shifts to cover peak demand periods and ensure smooth hotel operations, including evenings, weekends, and bank holidays.

Daish’s Hotels promotes a healthy work-life balance, offering mental wellbeing support, financial assistance, and an extra paid day off for your birthday.

Additionally, employees can enjoy our “Take your family on a Daish’s holiday” scheme for as little as £95 per holiday-covering 4 nights, breakfast, dinner, room, travel, and entertainment.

Skills and capabilities required:

• Experience in the leisure or tourism industry.
• Passion for holidays and customer service.
• Ability to manage and motivate a team aligned with our core values.
• Adaptability to handle diverse responsibilities, from calling Bingo to compliance and budgeting.
• Experience managing budgets.
• Planning for maintenance and capital investments.
• Handling HR issues per company policy.
• A proactive, ‘can do’ attitude with leadership from the front.

As a General Manager, you will be the face of the hotel, ensuring the delivery of our core values: clean, comfortable en-suite accommodation, good food, lively entertainment, and exceptional customer service. You will oversee front-end procedures and back-of-house processes to enhance guest experience, brand reputation, and revenue.

You will assume full responsibility for hotel operations, cost control to meet P&L targets, staff management, and compliance.

About us

Daish’s Holidays is a rapidly growing family-run holiday operator with 12 hotels across the UK and a fleet of luxury coaches. We are committed to our core values: clean and comfortable accommodation, good food, great entertainment, and friendly service. Recognized for excellence, our hotels have received numerous awards, including Tripadvisor Travellers’ Choice Awards for 2023 and a nomination in the 2023 British Travel Awards for Best Company for UK Coach/Touring Holidays.