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Head of IT and Digital Services

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Location
Job type Temporal
Publication date 30 January 2026
3 people applied for this job

General Description

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The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.

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The National Federation of Women’s Institutes – the largest and most influential UK-based women’s organisation – is looking for a Head of IT and Digital Services to transform and take ownership of their digital strategy.

Key Responsibilities

  • Developing and implementing the NFWI’s digital strategy across all platforms, including the website, My WI, MCS and Prospects.
  • Overseeing all digital service delivery.
  • Managing all digital vendor relationships, contracts, and budgets.
  • Ensuring data protection compliance and overseeing information security and cybersecurity.
  • Leading digital transformation initiatives and driving innovation.
  • Overseeing and delivering training and workshops.
  • Providing technical expertise and collaborating with other teams.
  • Identifying opportunities for digital innovation that improve member experiences and operational efficiency.
  • Managing the digital services budget, including forecasting and cost control.
  • Ensuring the website CMS is effectively managed with appropriate content governance.

Skills and Experience

  • Educated to degree level or equivalent professional experience.
  • Proven track record of developing and implementing digital strategies within a digital/IT leadership role.
  • Strong understanding of current digital trends and technologies as well as data protection legislation.
  • Direct line management experience, including performance management and team development.
  • Knowledge of cybersecurity principles and best practices.
  • Strong leadership skills with the ability to motivate and develop a small team.
  • Excellent communication skills, with the ability to explain technical concepts to non-technical audiences.
  • Demonstrable experience managing IT/digital budgets and achieving value for money.
  • Experience managing websites, CMS platforms and integrated digital systems.
  • Strong analytical and problem-solving abilities.
  • A fully auto-enrolled contributory personal pension scheme with maximum employer contributions set at 8%.
    >Company enhanced maternity, adoption and partner/paternity pay subject to qualification.
  • Family leave policies, including parental leave, flexible working, compassionate leave, carer’s leave and dependants’ leave.
  • A commitment to staff health and wellbeing, with policies focusing on areas such as mental health and menopause.
  • A commitment to training and development.

Salary: £58,000 per annum + excellent benefits.

Contract and Hours: Permanent, full-time, 35 hours per week.

Location: Hybrid working, with one day per week at the London office. xwzovoh

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology, Training, and Management

Industries

Technology, Information and Media, IT System Training and Support, and Staffing and Recruiting

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