Head of Pay & Employment Services Hub | University Hospitals of Leicester NHS Trust

General Description

Overview

Ensure all your application information is up to date and in order before applying for this opportunity.

Lead the transition to a modern, technology-driven Employment Services Hub, ensuring efficient, customer-focused service delivery. Provide strategic direction and leadership to Operational People Services and Pay Services, maximizing efficiency and performance. Manage a significant budget and oversee multiple contracts, including external payroll, expenses, and benefits providers. Develop and implement policies, service improvements, and business cases for future investment. Ensure compliance with statutory requirements, NHS policies, and audit standards. Act as the Trust’s expert on pay, pensions, and benefits, providing guidance and assurance on best practices and regulations. Foster a team-based culture focused on professionalism, continuous improvement, and customer satisfaction.

Strategy and Values

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2 We have four primary goals: high-quality care for all, being a great place to work, partnerships for impact, and research and education excellence. We will embed health equality in all we do – taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities. Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all: we are compassionate, we are proud, we are inclusive, and we are one team.

Requirements

• Holds an IPPM Diploma or equivalent postgraduate qualification, with advanced theoretical knowledge of payroll.
• Has extensive, up-to-date knowledge of employment legislation, HR best practice, and proven experience managing payroll services.
• Demonstrates excellent communication, leadership, and change management skills.
• Is adept at contract management, analysis of complex data, and problem-solving.
• Shows commitment to equality, diversity, and inclusion, treating all individuals with dignity and respect.
• Is robust, adaptable, and able to manage a demanding workload with competing priorities.

Opportunity

Are you ready to lead the transformation of employment services in one of the UK’s largest NHS Trusts? xwzovoh We are seeking an experienced and visionary leader to head our integrated Employment Services Hub, driving innovation and excellence in pay, pensions, and benefits for our diverse workforce.