Head of Piercing Education

General Description

About the Role

Jewells is bringing piercing training in-house, and we’re looking for someone experienced, passionate and confident to take the lead.

This role is about way more than just teaching how to pierce – it’s about building how we pierce at Jewells. You’ll be owning and creating our academy training programme from scratch, shaping standards, and working closely with teams across the UK to make sure every customer gets the same high quality experience, no matter which store they walk into.

You’ll be travelling a lot, visiting stores, training new starters, retraining teams, and supporting piercers on the shop floor. If you love coaching, building confidence in others, and want real ownership over something meaningful – this one’s for you.

What you’ll be doing

• Training new and existing team members in ‘The Jewells Way’ piercing techniques and best practice
• Building Jewells’ in house piercing training programme and materials
• Visiting stores across the UK for hands on coaching, retraining and check ins
• Setting and maintaining piercing standards across the business
• Supporting store teams with technique improvement and confidence building
• Being the go to person for piercing questions, updates and guidance
• Ensuring we are compliant with processes, procedures and licensing obligations
• Ensuring and owning Health & Safety protocols, best practices and compliance
• Managing store piercing licences globally

What we’re looking for

• Strong experience as a professional piercer (5+ years preferred)
• Experience in training or mentoring others (formally or informally)
• Confident, approachable and great with people
• Organised, proactive and comfortable working independently
• Available for frequent UK travel (all expenses paid)
• Passionate about high standards and doing things properly

Why Jewells?

You’ll be building something from the ground up, with real freedom to shape how piercing is done across the brand. This is a chance to make a genuine impact, not just deliver training that already exists.