Housing Support Administrator

General Description

Overview

Certain Advantage is hiring for a Housing Support Administrator, for our client in Eccles, starting on Monday 2 February 2026. This office-based role is essential in supporting daily administrative tasks and ensuring smooth communication and operations. Previous experience in housing is preferred but not essential.

Responsibilities

• Communication: Handle incoming phone calls and emails with professionalism and efficiency.
• Compliance: Uploading certificates and raising work orders
• Bookings: Booking in contractor visits to site
• Invoicing: Process and manage invoicing tasks accurately
• General Administrative Support: Assist with various other administrative duties as required to support the team.

Requirements

• Experience: Prior administrative experience is beneficial. Experience within a housing environment is preferred, but not essential.
• Skills: Excellent verbal and written communication skills. Proficient with basic computer skills and MS Office. Strong organisational skills and attention to detail. Ability to work independently and as part of a team.
• Passionate: Enjoy working as part of a team
• Customer service: Provide reliable service to customers
• Ownership: Working in a fast-paced environment and taking ownership of challenging situations

What We Offer

• £13.18 an hour working 9am-5pm Monday to Friday (35 hours per week)
• A full-time office-based role in a dynamic housing environment
• An opportunity to work on a key project with potential for extension beyond the 2 months