Live-In Locality Manager

Company Description

Live-In Locality Manager

Salary: £38,426 per annum
Contract: 9–12 month Fixed Term Contract (Maternity Cover starting 2nd March)
Future opportunities: Potential to become permanent
Location: Work from home with flexibility, supporting our Noble branch across Devon, Bath, Bristol, and Gloucestershire — regular weekly travel across the region will be required.

You will need to be a driver with access to your own vehicle.

Job Description

About the role

We’re looking for an experienced and passionate Live-In Locality Manager to join CCH on a 9–12 month maternity cover contract, with the potential for the role to become permanent.

This is a key leadership role responsible for the smooth, effective, and compliant delivery of our Live-In Care service across your locality. You’ll manage and support Live-In Carers, build strong relationships with customers, and play a vital role in growing and retaining a high-quality service.

If you’re commercially aware, values-driven, and passionate about delivering outstanding care, we’d love to hear from you.

Key responsibilities

• Lead and manage the day-to-day delivery of the Live-In Care service within your region
• Manage a caseload of customers, ensuring excellent communication, quality, and service standards
• Recruit, support, coach, and develop Live-In care professionals to deliver outstanding care
• Plan and attend regular customer and care professional visits
• Drive service growth, customer retention, and new business conversion in line with KPIs
• Work closely with internal teams including Quality, HR and Business Development
• Ensure compliance with CQC standards, legislation, and internal policies
• Manage performance issues, employee relations matters, and customer concerns professionally and proactively
• Participate in regional on-call as required

Qualifications

What we’re looking for

• Proven experience in a management role within health or social care
• Strong leadership and people-management skills
• A passion for delivering high-quality, person-centred care
• Commercial awareness with the ability to manage performance and KPIs
• Excellent organisation, communication, and relationship-building skills
• Confidence managing compliance, safeguarding, and quality standards
• Ability to travel across the region independently

Additional Information

Why join CCH?

• Competitive salary of £38,426
• Opportunity to make a real impact in a senior, autonomous role
• Supportive leadership and collaborative working environment
• Potential for the role to become permanent
• The chance to be part of a values-led organisation committed to excellent care

If you’re driven, compassionate, and ready to lead a Live-In Care service to success, we’d love to hear from you.

Noble Live-In Care is part of the CCH Group, an equal opportunities employer