Principal Data Analyst

General Description

At loveholidays, we’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease, and unmissable value for their next getaway. Our team is the driving force behind our role as our customers’ personal holiday expert — the smart way to get away.

All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.
The impact you’ll have

Reporting to the Head of Analytics, the Principal Data Analyst will lead a high-performing team to deliver analytical solutions to strategic questions, analyze operational performance, and support day-to-day decision-making.

• Act as the key analytics contact for executives responsible for managing post-booking activities.
• Enhance analytical influence on the post-booking customer experience as we drive towards data-assisted decision-making.
• Deliver high-quality visualizations and reports using tools like Looker and Looker Studio.
• Mentor, lead, and coach team members within the analytics team.
• Collaborate with stakeholders to define and measure metrics that reveal business wins and opportunities.
• Work closely with analysts and operational teams to ensure data products meet stakeholder needs.
• Possess expertise in analyst tools, including SQL and a programming language such as Python or R.
• Experience with visualization tools like Tableau, Power BI, or Looker.
• Background in operational and/or financial analytics.
• Strong stakeholder engagement skills and strategic thinking.
• Ownership of projects from inception to delivery.
• Experience with version control systems such as git.
• Experience working with call center metrics and operational systems.
• Knowledge of analytical engineering tools like dbt.

What we’ll give back to you

• Company pension contributions at 5%.
• Personalized training budget for professional development.
• Discounted holidays for you, your family, and friends.
• 25 days of holiday per year, increasing with service up to 30 days.
• Option to buy and sell annual leave.
• Cycle-to-work scheme, season ticket loan, and eye care vouchers.

At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. We value the unique perspectives and ideas each individual brings, enhancing our team’s diversity and effectiveness. We look forward to the insight and potential you could bring to our continued journey.

About the company

loveholidays offers a bespoke way to search for your next getaway, allowing you to personalize your holiday with maximum flexibility. xwzovoh Plus, you can book confidently knowing your holiday is ATOL protected, with various payment options available.