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Birstall Smithies

Enterprise Customer Success Manager at Marketing Intelligence SaaS

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Location City Of London, Greater London
Job type Other
Publication date 15 April 2026
1 people applied for this job

General Description

Fantastic opportunity for a highly analytical and consultative CSM who enjoys driving actionable insights with enterprise brands.

The Company

  • Highly sophisticated machine learning customer insights and automation
  • Backed by $100m+ in funding
  • 2 out of 3 managers promoted from within
  • Trusted by global leaders in eCommerce & gaming
  • Offices in New York, London & more
  • 500+ employees + world-class Data Science team

The Role

  • High touch, data centric and product focussed
  • Platform training, guidance and advice to clients to ensure optimum utilisation of the platform
  • Ensure Enterprise customers understand their customer data and drive actionable insights

Desired Skills & Experience

  • Enterprise Customer Success within B2B SaaS
  • Highly analytical, comfortable presenting data insights
  • High touch consultative approach

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