Field Services Engineer

General Description

Printer Service Field Technical Services Engineer Servicing the Sheffield or Doncaster Area’s.

A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.

This role is to provide technical field support to accounts in the Kyocera group. We are looking for someone with Printer Technical Service Experience.

Responsibilities:

• Provide technical assistance on printers
• Effectively investigate and rectify faults on printers
• Perform device installation routine maintenance and modifications/updates as required
• Provide support during installations of printers

Knowledge, Experience & Skills

• Previous experience of working in a field technical support environment preferably within the MFP/copier/print arena
• City & Guilds or similar qualification or comparative competence level.

Competencies and Key success factors

• Ability to think through problems in a logical manner to enable speedy and accurate resolution of issues
• Excellent communication and interpersonal skills to ensure first class customer service

What we can offer you

• Salary up to £31000
• 25 days holiday
• Company Car & Fuel Card
• The ability to Buy and Sell holiday (up to 5 days per year)
• A Volunteer Day
• Life Assurance (4 x base salary)
• Pension Scheme
• Company sick pay
• Employee Assistance Programme
• Coaching and Mentoring
• Cycle2Work Scheme
• EyeCare – Access to money off for glasses and sight test
• Flu Jab
• Eligibility for Costco Membership

Values:

The values that underpin the Kyocera Group are the 5 C’s- Communication, Courage, Commitment, Cooperation and Consciousness. It is our firm belief that employees should live by these values and we would expect that you should show your commitment to these values by carrying out your work fairly and honourably, respecting people, our work as a business, and both our local and global community.

Equality and Diversity Statement: Kyocera is dedicated to creating a workplace where diversity is celebrated and everyone is treated with fairness, dignity, and respect. We welcome applicants from all backgrounds and are committed to providing reasonable adjustments during the recruitment process to ensure an inclusive experience for all.

Recruitment Agencies: Kyocera operates a Preferred Supplier List (PSL) of selected recruitment agencies and does not accept unsolicited CVs from agencies not on this list. xwzovoh Please refrain from submitting candidate details in response to this advert or to any Kyocera employees, as we are not responsible for any fees related to unsolicited CV submissions.